Welcome to
HopSkipDrive

Your students deserve the best, and we’re here to help you deliver it.

Booking safe, reliable student transportation is Easy as 1-2-3

1
Select your Riders
2
Notify your caregivers
3
Build Rides

Our Favorite RideIQ Features

RideIQ adapts to holidays and days off; no manual ride cancellations needed. Create a custom Calendar for locations, and scheduled rides adjust automatically for vacations, streamlining series scheduling without individual ride cancellations on in-service or vacation days.

Calendars

Reduce manual work

Streamline the process to change addresses and ensure accurate pickup and drop-off locations for Riders by using Find and Replace to automatically update address changes on scheduled rides. Schedule changes in advance for a seamless transition, benefiting both Riders and CareDrivers.

Find & Replace

Make updates on
your time

Detailed location notes are crucial for a successful ride experience. These notes provide vital information for CareDrivers, including specific pickup instructions and meeting points. Utilize the “must be met at drop-off” feature to ensure CareDrivers wait until the Rider is met by an adult.

Rider & Location Notes

Create a streamlined experience

Reduce daily caregiver calls by leveraging HopSkipDrive’s advanced transparency features. By sending the suggested emails and resources to enhance caregiver onboarding, we facilitate a smoother transition, ensuring everyone is on the same page. Our world-class support team is here to answer any questions caregivers might have.

Caregiver Experience

Less heavy lifting
from you

FAQs

What is the average turnaround time for a ride request to be filled?
What types of reports can I pull to show Rider data, such as cancellations?
Do you offer shared billing?

We’re Here to Support You

Email icon
Email Us At:
help@hopskipdrive.com
with general account questions or
support@hopskipdrive.com
for help with rides.
Call:
844-HOP-SKIP
Client support phone hours are
6:00 AM to 4:30 PM Pacific Time.
Chat icon
Chat in Rideiq:
Sign in to RideIQ to chat
with a live specialist.
Chat hours are
7:00 AM to 4:00 PM Pacific Time.